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Ask Ruxley
General Questions
Below is a selection of our most frequently asked questions - clicking on each will reveal more information. If you cannot find the answer to your question here, you can contact us by emailing rmgc@ruxley-manor.co.uk or phoning 020 8300 0084
What are your opening times?
We are open 9am-5.30pm Monday to Saturday and 10am-4.30pm on Sundays. We are also open late night on Thursdays throughout the Spring and Christmas periods. Click here for more.
Do you have car parking?
Yes, we have over 500 FREE car parking spaces on site.
Do you sell gift vouchers?
Yes, we sell National Garden Gift Vouchers in a range of denominations. Click here for full details.
Can I be added to your mailing list?
Yes, of course, you'll receive a quarterly email Newsletter from us along with occasional emails detailing special events and/or promotions. Click here to sign up.
What disabled facilities are there?
We have designated disabled car parking spaces, a motorised electric scooter and wheelchair available to hire for free. We also have disabled toilet facilities.
How do I get to Ruxley?
Ruxley is close to all major transport links and is easily accessible via public transport. Click here to download a map and exact directions.
Are pets allowed into the garden centre?
Sorry, only guide dogs or hearing dogs are allowed into the garden centre.
Is there a Coffee Shop at Ruxley?
Yes. Cyril's Coffee Shop is located inbetween our Garden Sundries department and Outdoor Plants. Click here for full details.
Where are the baby changing facilities in your store?
They are are located in the customer toilets adjacent to Cyril's Coffee Shop. There are also public toilets in the top car parking area.
Who do I contact if I have a complaint or query?
There are various ways of contacting us - please choose whichever method is most convenient for you.
Who do I send my CV to if I would like to work at Ruxley?
You can view our current vacancies and/or email our HR Manager direct via this link.
Do you have a delivery service?
Yes, we do. Please click here to find out more.
How do I find out about talks and events at Ruxley?
Check out our 'Dates for your Diary' page - all of our forthcoming events are listed here for your convenience.
Do you have a garden club for customers?
Not at present, although this is something we hope to introduce in the future. Please contact our Marketing department
via rmgc@ruxley-manor.co.uk for further information.