HOW CAN RUXLEY MANOR HELP YOU TODAY?
I HAVE ORDERED A PRODUCT, WHEN WILL IT BE DELIVERED?
Thank you for placing an order with us. If you are reading this page, it’s because you have ordered an item which will be delivered by one of our courier partners.
SMALL ITEMS
For items like garden supplies, clocks and pet toys, these will be delivered by our courier typically within 2-3 working days. You will also receive a text from them letting you know your item is on the way.
LARGE ITEMS
For items like Garden Furniture and parasols, these will be delivered by our Courier partner Furdeco or London Pallets. They will contact you within 7 working days of your order to arrange a convenient time and date for delivery.
I NEED SUPPORT FOR A PRODUCT I ORDERED ONLINE
If you have ordered a product through our website and need support with this, the quickest way to do this is to complete our Order Query Form. Click below to do this.
I NEED SUPPORT FOR AN EVENT I BOOKED ONLINE
If you need assistance with an event booked online for any of our ticketed events, please contact us at:
events@ruxley-manor.co.uk
I HAVE A GENERAL QUESTION NOT RELATED TO A PRODUCT ORDER OR AN EVENT BOOKING
If you have a query which is not related to a product you have ordered online or an event booking (for example a Gift Voucher issue) please use the Contact Form below to get in touch.
If you would like to speak to a person, please call us on 020 8300 0084
